Falk Ruckruh

  • Date of birth: 23rd of December 1968
  • University degree in process engineering and chemistry in France
  • Diploma in Warsaw, Poland
  • 2 years inside sales manager for IT companies
  • 3 years sales representative in automotive industry
  • Trainer, consultant and coach since 1996

 

Fields of Acitivity

  • Trainer and workshop facilitator for leadership, sales, customer orientation, communication skills and trainer the trainer
  • Specialist for soft skills and e-learning
  • Worldwide working experience for market leaders in three languages, examples: Malaysia, India, South Africa, Oman, Tunisia, Russia, Czech Republic, Portugal, France, Benelux, DACH, Canada, Spain
  • Extensive training and coaching experience in many branches like IT, automotive, industry,
  • FMCG, banking, social media, service and support
  • Consultant in international projects for sales, service and support
  • Business checklists, guides and training hand-outs

 

Qualifications and professional experience

  • University degree in process engineering and chemistry in Germany and France
  • Apple trainer qualification course
  • Additional qualification in transactional analysis and train the trainer
  • Development of training programs for companies like ExxonMobil, Acer Computer, OMV, Siemens, Knorr Bremse, Apple, Google, Cisco, HP

 

Other Qualifications

  • Education in change management, learning techniques and Coaching
  • Chamber of commerce degree as an IT system consultant
  • E-learning specialist in a private training institute
  • Publications in leading German sales journals

 

Languages

  • Working languages: German, English and French
  • Small talk in Spanish and Russian